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For over a decade, the NETELLER Service has provided businesses and individuals with a fast, simple and secure way to move money online.
The NETELLER service is operated by Optimal Payments Limited – a company founded in 1999 and specialized in offering online alternatives to the common payment methods.
The users who choose NETELLER can rely on safely and confidentially receiving their money. What is more, the companies have the opportunity to accept payments and make payouts in markets where traditional methods may not work.
Millions of customers around the world have used their NETELLER Account to pay and get paid on thousands of sites and to send money to individuals around the world. And with Net+ Prepaid MasterCards® linked directly to the funds in their account, they also enjoy instant access to their cash at millions of MasterCard® point-of-sale, ATM and online locations.
All these make NETELLER one of the most popular payment services in the world and when it comes to the gambling industry, they cover all needs and requirements of the users and operators alike.
1. How to get started
• Click “Join for Free” on the site
• Enter your personal details
• Start using your new account
You can verify your account if you want to. Verified accounts have additional options for higher limits. The process of verification is not any different than the one used by the gambling operators. Submitting your documents is fast, easy, free and very secure as you are uploading your documents from within your NETELLER account.
2. To start, all you will need to do is sign in
to your NETELLER account.
• Click on the Account Tab to view the Account summary Page
• Within the account summary page, you will then need to click on “Verify” beside Identity option.
• You should be automatically directed to the document upload page. You will need to then click on the drop down list to view the different document options you are able to submit.
The documents you will need are the following:
Proof of Identity
Acceptable government-issued photo ID includes: Passport, Government ID Card, Driver’s License, Permanent Residency Card, Visa Residents Permit.
Address Verification documents
We would like to note that such a document may not be necessary for your verification, but due to safety measures you may be asked to apply it additionally. The following documents are acceptable: Electricity (Power) Bill, Water Bill, Gas Bill, Home/Mobile Phone Bills, Cable/Internet Bill, Speeding/Parking/Traffic Violation Tickets.
VIP Program
There is a VIP program based on the transfer activity in a member's account. There are 5 VIP levels which are automatically awarded as soon as a member reaches an activity requirement. A user may use various bonuses and promotions depending on the VIP status:
• Up to 0.5% cash-back every month
• Free withdrawals
• Multiple currency accounts; as little as a 1.25% FX fee
• 10 free credit card deposits per month
• Flexible transaction limits; a bonus- NETELLER Reward Points or a VIP fraud guarantee.
3. Loyal members get rewards
Join the Reward Points program and you can earn rewards when you use NETELLER. Just sign in to your account and select the “Reward Points” banner on the account summary page to start collecting points. Every time you move money in or out of your account you’ll earn 1 reward point for each USD or equivalent*. Platinum or Diamond NETELLER VIPs earn even more – 1.25 points for every USD for Platinum VIPs and 1.5 for Diamond VIPs.
4. Money in (Deposits)
You can’t use your NETELLER Account if there’s no money in it. With a wide variety of options for funding your account depending on your country of residence, there’s always an option that’s right for you. To view a list of the options available within your region, simply sign in to your NETELLER Account.
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5. Money out (Withdrawals)
Getting money out of your NETELLER Account is fast, simple and secure. There is a wide variety of withdrawal options, depending on your country of residence. To view a list of the options available within your region, simply sign in to your NETELLER Account.
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Bank |
Merchant |
Net+ Prepaid |
Money |
Member |
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Fee: |
Fee: |
Fee: |
Fee: 1.45% |
Fee: |
Online Services
Using NETELLER to Transfer Money Online
6. Sending money (How it works):
• Sign in to your NETELLER Account
• Select “Money out” from the left hand navigation and click the “Money Transfer” tab
• Enter the receiver’s email address, amount and currency and an optional personal message
• Hit send – the funds will instantly leave your account and appear in the receiver’s account, and you will both get email confirmations of the transfer
7. Receiving money (How it works):
The only thing easier than sending a money transfer is receiving one. As a receiver, if you already have an account, all you have to do is:
• Open your Money Transfer email notification
• Sign in to your NETELLER Account – the funds will be instantly available to you
• Use your money on other sites, send it to someone else using our Money Transfer service, or take money out using one of our many withdrawal options, including bank transfers, cheques, bankwires or our Net+ Prepaid MasterCards®*
* You must verify your account before you can withdraw funds from it.
If you do not yet have a NETELLER Account, you will receive an email explaining that someone is trying to send you funds, along with instructions on signing up for a free account. You will have 30 days from when the money is sent to create a NETELLER Account and receive your funds. As soon as your account is created, you will have access to the sent funds.
8. Fees - Best price
With no transfer fees for the receiver and all transaction fees waived for the sender, you can get and send money for free with Money Transfer.
9. Limits - How much can I send with Money Transfer?
The amount you can send via this option is determined by your account status and the receiver’s account status with NETELLER. If you have not verified your account, you will only be able to use Money Transfer once, to try out the system. After you’ve used it once, you will need to verify your account to continue using the system.
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Sender’s |
Receiver’s |
Minimum per |
Limit per |
Limit per |
Limit per |
Limit per |
Total limit per |
| USD | |||||||
| Non-verified | Anyone | 5 | 100 | - | - | - | 100 |
| Verified | Non-verified or not a member yet |
5 | 100 | - | - | 300 | 300 (Up to 3 unverified members @ 100 each) |
| Verified | Verified | 5 | 5,000 | 10,000 | 20,000 | 50,000 | 250,000 |
| EUR | |||||||
| Non-verified | Anyone | 3.75 | 75 | - | - | - | 75 |
| Verified | Non-verified or not a member yet |
3.75 | 3.75 | - | - | 225 | 225 (Up to 3 unverified members @ 75 each) |
| Verified | Verified | 3.75 | 3.750 | 7,500 | 15,000 | 37,500 | - |
| GBP | |||||||
| Non-verified | Anyone | 3.75 | 75 | - | - | - | 75 |
| Verified | Non-verified or not a member yet |
3.75 | 75 | - | - | 225 | 225 (Up to 3 unverified members @ 75 each) |
| Verified | Verified | 2.5 | 3,750 | 7,500 | 15,000 | 37,500 | - |
10. Net+ Prepaid MasterCard®
With NETELLER, customers get access to one of the most successful prepaid card programs on the market. Net+ card program allows consumers to spend safely online and in person at millions of MasterCard® point-of-sale locations, as well as getting instant access to your cash at ATMs worldwide. A prepaid card works just like a credit card, with one big difference: You can only spend the money that you’ve loaded on your card. In the same way a debit card is linked to the funds in your bank account, the Net+ Prepaid MasterCard is linked to the balance in your NETELLER Account. To load your card, simply put money in to your account. It is a plastic card that employs Chip and PIN technology to increase your security and allows you to make withdrawals at ATMs and purchases at POS (Point of Sale) locations that accept MasterCard.
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Features• Shop securely Featuring Chip and PIN technology, 128-bit encryption, identity verification and transaction monitoring, Net+ cards ensure that wherever you shop, your purchases and privacy are always secure.
• Instant cash withdrawals If you use your account to accept payouts from individuals or other sites, a Net+ card can be a great way to instantly access the funds in your account at ATMs worldwide.
• Low-Cost Prepaid Card With no annual, monthly or dormancy fees, the Net+ Prepaid MasterCard is one of the best-priced prepaid cards on the market.
• No interest charges Because it’s a reloadable prepaid card, you’ll never pay interest, overdraft or late payment fees when you use your Net+ card.
• Accepted everywhere You can use your Net+ card to pay for items on millions of retail point-of-sale locations worldwide or online anywhere MasterCard® is accepted.
• Pay as you go Net+ cards only let you spend the money in your account, so there’s no risk of accumulating debt and no credit checks required to get a card.
• Easy to load All you have to do is put money in to your NETELLER Account using any of our great deposit options. To see a list of deposit options available in your country, visit our fees page.
• 8 currencies With 8 currencies to choose from, including GBP, USD, EUR, CAD, SEK, DKK, AUD and JPY, you can pay with the currency that works best for you.
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11. How to get it
• Sign up for an online account
• Select “Net+ cards” from the navigation and follow the instructions for getting your card
Note: Your Net+ card will be sent via the mail. Depending on your country of residence, delivery may take up to 30 business days. You will be provided with the 4 digit PIN code as part of the online Net+ card activation process.
• Activate your card by signing in to your NETELLER Account
• Use your Net+ card to pay anywhere MasterCard is accepted, online and off. Simply make a deposit to your account to load your card.
12. Fees
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What are the fees for using the Net+ prepaid card? |
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| GBP | USD | EUR | CAD | SEK | DKK | AUD | JPY | |
| Shipping and Handling (plastic card) | 8 | 13 | 10 | 13 | 85 | 75 | 14 | 1300 |
| Point of Sale (POS) | Free | Free | Free | Free | Free | Free | Free | Free |
| ATM charge per withdrawal | 3 | 6 | 4 | 6 | 40 | 30 | 6 | 650 |
| Foreign Exchange (at ATM or POS) | 2.95% | 2.95% | 2.95% | 2.95% | 2.95% | 2.95% | 2.95% | 2.95% |
| Card cancellation and replacement | 8 | 13 | 10 | 13 | 85 | 75 | 14 | 1300 |
| Extra virtual card | 2 | 3 | 2.5 | 3 | 20 | 17 | 3 | 300 |
13. What are the limits?
Net+ Prepaid Master Card Limits is shown in the chart below:
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NET+ Physical Prepaid MasterCard Limits |
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| GBP | USD | EUR | CAD | SEK | DKK | AUD | JPY | |
| Number of ATM transactions allowed per 24 hours | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 |
| Total value of ATM transactions allowed per 24 hours | 500 | 1,000 | 750 | 1,000 | 6,600 | 5,400 | 1,200 | 120,000 |
| Number of ATM transactions allowed per 4 days | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 |
| Total value of ATM transactions allowed per 4 days | 1,500 | 3,000 | 2,250 | 3,000 | 19,800 | 16,200 | 3,600 | 360,000 |
| Number of POS purchases allowed per 24 hours | 10 | 10 | 10 | 10 | 10 | 10 | 10 | 10 |
| Total value of POS purchases allowed per 24 hours | 1,500 | 3,000 | 2,250 | 3,000 | 20,000 | 16,000 | 3,500 | 350,000 |
| Number of purchases allowed per 4 days | 30 | 30 | 30 | 30 | 30 | 30 | 30 | 30 |
| Total value of purchases allowed per 4 days | 4,500 | 9,000 | 6,750 | 9,000 | 60,000 | 48,000 | 10,000 | 1,000,000 |
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NET+ Physical Prepaid MasterCard Unverified Limits |
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| Total value of POS purchases allowed per 24 hours | 100 | 200 | 150 | 200 | 1,300 | 900 | 200 | 16,000 |
| Maximum Lifetime Amount fir an Unverified Account | 500 | 800 | 600 | 900 | 6,500 | 4,500 | 1,000 | 80,000 |
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NET+ Physical Prepaid MasterCard Verified Limits |
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| Number of POS purchases allowed per 24 hours | 10 | 10 | 10 | 10 | 10 | 10 | 10 | 10 |
| Total value of POS purchases allowed per 24 hours | 3,500 | 7,000 | 5,250 | 7,000 | 46,000 | 37.000 | 8,000 | 820,000 |
| Number of POS POS purchases allowed per 4 days | 30 | 30 | 30 | 30 | 30 | 30 | 30 | 30 |
| Total value of POS purchases allowed per 4 days | 7,000 | 14,000 | 10,500 | 14,000 | 93,000 | 74,000 | 16,000 | 1,600,000 |
Below are the new VIP ATM Withdrawal Limits (These limits are only available for Gold, Platinum and Diamond Level VIPs):
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NEW VIP ATM WITHDRAWAL LIMITS* NET+ Physical Prepaid MasterCard Limits |
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| GBP | USD | EUR | CAD | SEK | DKK | AUD | JPY | |
| Number of ATM transactions allowed per 24 hours | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
| Total value of ATM transactions allowed per 24 hours | 2150 | 3,300 | 2500 | 3,315 | 21,000 | 18,600 | 3,100 | 325,000 |
| Number of ATM transactions allowed per 4 days | 20 | 20 | 20 | 20 | 20 | 20 | 20 | 20 |
| Total value of ATM transactions allowed per 4 days | 8,600 | 13,200 | 10,000 | 13,260 | 84,000 | 74,400 | 12,400 | 1,300,000 |
| Number of POS purchases allowed per 24 hours | 3,500 | 7,000 | 5,250 | 7,000 | 46,000 | 37,000 | 8,000 | 820,000 |
| Total value of POS purchases allowed per 24 hours | 15 | 15 | 15 | 15 | 15 | 15 | 15 | 15 |
| Number of purchases allowed per 4 days | 10,500 | 21,000 | 15,750 | 21,000 | 139,000 | 112,000 | 24,000 | 2,400,000 |
| Total value of purchases allowed per 4 days | 45 | 45 | 45 | 45 | 45 | 45 | 45 | 45 |
